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Delivery Information

Please carefully review our Delivery Information when purchasing our products. This policy will apply to any order you place with us.

ORDER PROCESSING & SHIPPING ESTIMATES

In-Stock Items: Will be shipped within 1-3 business days after order processing.

Pre-Order or Special-Order Items: Will have the estimated availability and/or shipping date mentioned on the product page.

Business Days: Orders are not processed during holidays or weekends.

Shipping Method: The estimated delivery time of your order depends on the shipping method you choose at checkout.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Domestic Shipping Estimate: 4-10 business days. For example, if you place an order on Monday, it will arrive between Friday and the following Tuesday, depending on the shipping method chosen.

International Shipping Estimate:  Free shipping on all orders offer $150.00 & Estimated delivery time of 11-20 business days.

DO YOU DELIVER INTERNATIONALLY?

Most of our products are able to be shipped internationally. If you do not live in the Indonesia and would like a shipping quote, please contact us and we will prepare a custom quote for you. Please note that any additional import/export taxes and/or customs taxes will be at the expense of the customer. Renewable Outdoors is not responsible for any import/export taxes relating to international shipping and is not responsible for any customs taxes or any other form of tax for an international shipment. Please send us an email at info@williambesttools.com to check on if your product can be shipped to an international address.

FOR INFORMATION ABOUT CUSTOM PROCESS AND ADDITIONAL CHARGES

Email: support@williambesttools.com

Phone: +62 821-421-05540

Please note that we may be subject to various rules and restrictions regarding some international deliveries. You may incur additional taxes and customs duties which we have no control over. If such cases apply, you are responsible for complying with the laws applicable in the country where you reside and will be responsible for any such additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason, we will notify you as soon as possible and provide you with a revised estimated delivery date. If your order does not arrive within the expected timeframe, please contact our customer service for further assistance.

For EU and UK consumers: This does not affect your statutory rights. For more information, please refer to our Terms and Conditions.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return and Exchange available on our website.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you can contact us by:

Phone: +62 821-4210-5540

Email: info@williambesttools.com

ORDER TRACKING INFORMATION

After your order has been shipped, we will send you a tracking number via email. You can use this number to track the status of your order online.

SHIPPING METHODS

We offer several domestic shipping methods, including standard and express options. Choose the method that best suits your needs at checkout. Estimated delivery times may vary based on the selected method.

SHIPPING FAQ

What should I do if my order does not arrive within the promised time? Contact us via email or phone for assistance.

How can I update my shipping address after placing an order? Contact us immediately if you notice an error in your address to update the information.

Further information :

WILLIAM BEST TOOLS

Jl. Raya Pajajaran No.19, RT.03/RW.06, Sukasari

Kec. Bogor Tim., Kota Bogor

Jawa Barat 16142, Indonesia

www.williambesttools.com

Contact Us

info@williambesttools.com
support@williambesttools.com
billing@williambesttools.com
+62 821-4210-5540